This article applies to LionHeart V2 only
If your LionHeart monitor is emitting continuous beeping sounds, it may be signaling an issue that needs your immediate attention. This guide provides step-by-step instructions to troubleshoot and resolve this problem.
Initial Troubleshooting Steps
1. Remove the Monitor from the Strap: The first step is to detach the monitor from its strap. This action alone may sometimes reset the device and stop the beeping.
2. Dry the Metal Contacts: If the monitor continues to beep after being removed from the strap, check the metal contacts on the back of the device. Moisture on these contacts can cause continuous beeping. Gently dry the contacts with a soft, dry cloth and check if the beeping stops.
Further Steps if the Beeping Persists
If the initial steps do not resolve the beeping issue, there's another method you can try to reset the device's condition:
1. Drain the Battery: Allow the LionHeart monitor's battery to fully drain until the device shuts down. This process can reset any lingering issues that may be causing the beeping.
2. Recharge the Device: Once the battery is completely drained, recharge your LionHeart monitor to full capacity. After a full charge, observe if the monitor starts beeping again when turned on.
Reporting Your Issue
Please follow these troubleshooting steps in order. If the problem persists after completing these steps, we encourage you to report this issue to your studio. When reporting, please inform the studio staff of all the steps you have already attempted. This information will help them understand the problem better and provide you with the most effective solution.
Your cooperation and detailed feedback are invaluable to us in ensuring that all members enjoy a seamless experience with their LionHeart monitors. Thank you for taking the time to follow these steps and for your commitment to resolving this issue.