- Limited Packs don't show remaining visits at 0 remaining - Currently the app doesn't display the remaining visits when the user has 0 remaining, instead it just shows the package with no additional text. We're working to make this clearer.
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F45 Training App
- Features and Bug Fixes
- Passport
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FIT Rewards
- What is FIT Rewards?
- How do I earn Loyals Points?
- How do I redeem FIT Rewards?
- What are FIT Rewards Status Badges?
- Do Loyals Points expire?
- Are there limits on earning Loyals Points?
- Can I redeem FIT Rewards with an inactive Membmership?
- Can I transfer Loyals Points to another account?
- FIT Rewards issues and Support
- Can I get a refund on a FIT Reward?
- Missing Loyals Points
- Do FIT Reward discount/promo codes Expire?
- My Membership Is Cancelled/Paused. Can I Still Redeem Rewards or Earn Points??
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Apple Health
- Getting Started with Apple Health in the F45 Training App
- What workout type should I log?
- What are the workout requirements?
- What devices are currently supported?
- Will I see my name on the Lionheart TV screens?
- What if I have both a Lionheart Device and an Apple Watch?
- Why do Heart Rate Zones in Apple Health appear different to the Lionheart ones?
- How do I know if my report came from Apple Health?
- Can I import previous Apple Watch workouts into Lionheart?
- Will the Apple Watch capture class pauses?
- Class Bookings
- Account/Profile Help
- Class Counts
- Trials
- Strava
- Dr. B
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F45 LionHeart
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Lionheart in the F45 Training App
- Lionheart 2.0 Is Now Live!
- How does Lionheart 2.0 Work?
- What is Resting Heart Rate?
- What is Max Heart Rate?
- What is Heart Rate Reserve?
- What are Heart Rate Zones?
- How do I update my Resting and Max Heart Rate?
- How are Calories Calculated?
- What are Activity Levels?
- Missing Workout Reports in the F45 Training app
- Can't enter Biometrics: Validation Error
- Connection Failed Error message when adding a Studio
- Lionheart Armband Color update
- Lionheart Email Reports / Workout Summary
- Lionheart Stats - Records
- LionHeart Reports 'Long bars/Lines'
- Studio Lionheart TV shows lower heart rate than expected
- Studio Lionheart TV - Tile Not Displaying or 'guest'
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Lionheart Heart Rate Monitors
- Where can I purchase a LionHeart Heart rate monitor?
- How much do LionHeart Monitors cost?
- LionHeart Device Care and Maintenance
- Understanding LionHeart Audio Notifications and Troubleshooting (V2 only)
- LionHeart HRM Armband User Manual
- Lionheart TV battery indicator
- Device is not charging (V2)
- Monitor is Constantly Beeping (V2)
- Replace LionHeart Monitor Battery (V1)
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Lionheart Performance Tracker TVs
- What are the Lionheart Performance Tracker Boards?
- What is the Daily Target and How is it Calculated?
- How does the Consistency Board work?
- How does the Discipline Board work?
- What Does Being Below The Target Indicate?
- What Does Being Above The Target Indicate?
- Why Is It Important To Remain Close To The Target?
- Before The Changes To Lionheart My Scores Were Higher/Lower, Why Is It Different?
- I Feel Like My Score Doesn’t Accurately Reflect My Effort, Why Is That?
- How Should I Feel For Each Workout To Gauge My Effort?
- Where Do I See My Score If I'm Not On The TV Boards?
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Lionheart in the F45 Training App
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Challenge
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45-day Challenge (Members)
- Where can I register for the Challenge?
- Can I modify a check-in that I have missed?
- What is the F45 Challenge?
- Can I still access F45 Challenge meal plans & recipes in between Challenges?
- If I travel to another studio during the F45 Challenge, will my team (red or blue) still get the points?
- What can I expect?
- How are winners selected?
- When do F45 Challenge meal plans launch in the App?
- Why can’t I see a current meal plan in between F45 Challenges?
- Am I able to swap meals out on the meal plan?
- Does F45 provide specific Macronutrient splits?
- How are calories/meal sizes determined?
- How often do meal plans/meals repeat?
- Nutrition
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45-day Challenge (Members)
- Member FAQs