Refunds and exchanges are at the discretion of the partner that offered the reward you redeemed and are subject to their terms and conditions of redemption.
For support with any rewards in the FIT Rewards Store, reach out to our Partner Endurance Zone. Provide the partner with all relevant information so they may assist you efficiently.
- Studio name
- F45 App account email
- The reward you redeemed
- Time/Date of redemption
- A description of the issue
- Any screenshots of error messages or screens that help explain the situation.
Endurance Zone Support email: support@endurancezone.com