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Can I get a refund on a FIT Reward?

If you encounter any issues with FIT Rewards, please reach out to our Support team so we may assist you and connect you with the reward partner if needed.

  • Studio name
  • F45 App account email
  • The reward you redeemed
  • A description of the issue
  • Any screenshots of error messages or screens that help explain the situation.


Please note refunds or exchanges are at the sole discretion of the reward partner and are subject to their individual terms and conditions.

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