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F45 Training App

Features and Bug Fixes

  • Newest Features
  • Upcoming Features
  • Known Bugs and Issues
  • Release Notes

Passport (Canada ONLY)

  • What is Passporting?
  • What are the eligibility rules?
  • What are the usage rules?
  • How can I book in a Passport Visit?
  • Do Passport visits accumulate over time?
  • Are there any charges for Passporting?
  • Passport Feature Announcement - Canada

Loyals (Beta)

  • What is Loyals?
  • How can I earn points?
  • What are all the status levels?

Class Bookings

  • Why can’t I book multiple classes at once?
  • How do I buy a membership or update payment details?
  • My bookings are not showing
  • The app says I do not have an active membership
  • How do I change my default Calendar?
  • How can I see how many classes I have remaining (class packs)

Account/Profile Help

  • How do I change my Email address in the F45 Training App
  • I can’t login to the F45 Training app
  • How do I connect my account to Strava?

Class Counts

  • What are class counts?
  • What does the class count include and exclude?
  • Why is my class count different to the Mindbody apps?
  • What if my studio was/is Glofox?
  • Can my studio adjust my class count?
  • When does the Class Count get updated?
  • Where is the Lifetime Total?

Trials

  • Everything you need to know about F45 Trials

App Launch (17th Oct)

  • What happened to the F45 Challenge app?
  • What happened to the old F45 Training app?

Strava

  • F45 x Strava Overview
  • What is Strava?
  • How do I get started with Strava?
  • How do I connect my account to Strava?
  • What is shared with Strava?
  • What else should I know?