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F45 Training App

Features and Bug Fixes

  • Newest Features - [F45 Member]
  • Upcoming Features - [F45 Member]
  • Known Bugs and Issues - [F45 Member]

Passport

  • What is Passporting? - [F45 Member]
  • What are the eligibility rules? - [F45 Member]
  • What are the usage rules for F45 Passport? - [F45 Member]
  • How can I book in a Passport Visit? - [F45 Member]
  • Do Passport visits accumulate over time? - [F45 Member]
  • Passport Feature Announcement - [F45 Member]
  • Updates Regarding F45 Passport - [F45 Member]

FIT Rewards

  • Level Up Your Fitness Journey with FIT Rewards! - [F45 Member]
  • How do I earn Loyals Points? - [F45 Member]
  • How do I redeem FIT Rewards? - [F45 Member]
  • What are FIT Rewards Status Badges? - [F45 Member]
  • Do Loyals Points expire? - [F45 Member]
  • Are there limits on earning Loyals Points? - [F45 Member]
  • Can I redeem FIT Rewards with an inactive Membmership? - [F45 Member]
  • Can I transfer Loyals Points to another account? - [F45 Member]
  • FIT Rewards issues and Support - Members - [F45 Member]
  • Can I get a refund on a FIT Reward? - [F45 Member]
  • Missing Loyals Points - [F45 Member]
  • Do FIT Reward discount/promo codes Expire? - [F45 Member]
  • My Membership Is Cancelled/Paused. Can I Still Redeem Rewards or Earn Points?? - [F45 Member]

F45 PEAK500

  • What is F45 PEAK500? - [F45 Member]
  • What are the F45 PEAK500 exercises and their guidelines? - [F45 Member]
  • How To Submit an Assessment as an Individual or Pairs - [F45 Member]
  • Why are the F45 PEAK500 targets so high? - [F45 Member]
  • Can I modify any F45 PEAK500 exercises or use different weights? - [F45 Member]
  • How does the F45 PEAK500 Scoring Work? - [F45 Member]
  • What are the different F45 PEAK500 Categories? - [F45 Member]
  • How do I book individual time slots for F45 PEAK500? - [F45 Member]
  • How do I book pair time slots for F45 PEAK500? - [F45 Member]
  • What are the In-Studio Leaderboards for F45 PEAK500? - [F45 Member]
  • What are the leaderboards on the web portal for F45 PEAK500? - [F45 Member]
  • Can I hide my profile on the Leaderboards? - [F45 Member]
  • Can I customize my Leaderboard display name and picture? - [F45 Member]

Apple Health

  • Getting Started with Apple Health in the F45 Training App - [F45 Member]
  • What workout type should I log? - [F45 Member]
  • What are the workout requirements? - [F45 Member]
  • When will I get my report and appear on the TVs? - [F45 Member]
  • Will I see my name on the Lionheart TV screens? - [F45 Member]
  • What devices are currently supported? - [F45 Member]
  • What if I have both a Lionheart Device and an Apple Watch? - [F45 Member]
  • Why do Heart Rate Zones in Apple Health appear different to the Lionheart ones? - [F45 Member]
  • How do I know if my report came from Apple Health? - [F45 Member]
  • Can I import previous Apple Watch workouts into Lionheart? - [F45 Member]
  • Will the Apple Watch capture class pauses? - [F45 Member]
  • Missing Apple Health/Watch LionHeart reports in the F45 Training app - [F45 Member]

Class Bookings

  • Where can I see my class counts? - [F45 Member]
  • My bookings are not showing - [F45 Member]
  • Booking Issues, Errors and Troubleshooting - [F45 Member]
  • Setting up your Calendar in the F45 App - [F45 Member]
  • How can I see how many classes I have remaining (class packs) - [F45 Member]

Account/Profile Help

  • How do I change my Email address in the F45 Training App - [F45 Member]
  • I can’t login to the F45 Training app - [F45 Member]

Bring a Friend

  • What is Bring a Friend? - [F45 Member]
  • How does Bring a Friend work? - [F45 Member]
  • Where can I find my Bring a Friend codes? - [F45 Member]
  • I used a Bring a Friend code to book, can I change my booking? - [F45 Member]
  • What does my friend need to do to use Bring a Friend codes? - [F45 Member]
  • How many Bring a Friend codes can I share? - [F45 Member]
  • Do Bring a Friend codes expire? - [F45 Member]
  • How many times can Bring a Friend codes be used? - [F45 Member]
  • Troubleshooting Bring a Friend Code issues - [F45 Member]
  • Is there a limit to how many times a single 'Friend' can use a Bring a Friend code at the same studio? - [F45 Member]
  • When can't a 'Friend' use a Bring a Friend code at a studio? - [F45 Member]
  • Can Bring a Friend codes be used for Premium Programming? - [F45 Member]

Class Counts

  • What are class counts? - [F45 Member]
  • What does the class count include and exclude? - [F45 Member]
  • Why is my class count different to the Mindbody apps? - [F45 Member]
  • What if my studio was/is Glofox? - [F45 Member]
  • Can my studio adjust my class count? - [F45 Member]
  • When does the Class Count get updated? - [F45 Member]

Trials

  • Everything you need to know about F45 Trials - [F45 Member]
  • Trials Scoring Issue July 2025 - [F45 Member]

Strava

  • F45 x Strava Overview - [F45 Member]
  • What is Strava? - [F45 Member]
  • How do I get started with Strava? - [F45 Member]
  • How do I connect my account to Strava? - [F45 Member]
  • What is shared with Strava? - [F45 Member]
  • What else should I know? - [F45 Member]
  • Strava Integration - Now Operational - [F45 Member]

Dr. B

  • Dr. B Shed It Program - [F45 Member]
  • Nutrition Recommendations for Patients on Testosterone Replacement Therapy (TRT) - [F45 Member]
  • Testosterone Replacement Therapy (“TRT”) Athletic Training Guide - [F45 Member]
  • Nutrition & Lifestyle Strategies for Maintaining or Improving Testosterone Function - [F45 Member]