What was the issue?
An issue with F45 Trials scoring has been identified with an impact between July 7th @ 12:30 AM CST until July 8th @ 11:00 AM CST resulting in scores being double the intended max score.
What is the solution?
Trials assessment scores will soon be adjusted to normalize them across the network with the target score of 1000 points after adjustment. The scoring adjustment will be applied within 24 hours, after which you see the updated scores reflected within the F45 Training app.
What do I need to do?
Close and re-open the app if you are seeing any scoring issues after the adjustment is rolled out.
We will continue monitoring scores across the network to ensure the solution is stable and that scoring is accurate.