Please contact the studio where you signed up for your membership with any billing questions or to change your billing information. You may search for your studio on our website https://f45training.com/find-a-studio/. Once you select the studio, you will be taken to their page with contact information.
- F45 Training App
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F45 LionHeart
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Getting Started with LionHeart
- How do I activate a NEW LionHeart Heart Rate Monitor?
- How do I connect an existing LionHeart Account?
- Where can I purchase a LionHeart Heart rate monitor?
- Heart Rate Monitors FAQs
- LionHeart Device Care and Maintenance
- Understanding LionHeart Audio Notifications and Troubleshooting (V2 only))
- How much do LionHeart Monitors cost?
- LionHeart TV Tile Colours and Heart rate Percentages
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Troubleshooting
- As a member, how can I reset/remove/forget my LionHeart device from my account
- Monitor is Constantly Beeping (V2)
- I did not receive a workout report
- The Heart Rate TV show lower heart rate than expected
- LionHeart Reports 'Long bars/Lines'
- Correct or change the email destination for LionHeart Workout Summary
- Heart Rate Tile Not Displaying on LionHeart TV Screen
- Device is not charging (V2)
- Replace LionHeart Monitor Battery (V1)
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Getting Started with LionHeart
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Challenge
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45-day Challenge (Members)
- Where can I register for the Challenge?
- Can I modify a check-in that I have missed?
- What is the F45 Challenge?
- Can I still access F45 Challenge meal plans & recipes in between Challenges?
- If I travel to another studio during the F45 Challenge, will my team (red or blue) still get the points?
- What can I expect?
- How are winners selected?
- When do F45 Challenge meal plans launch in the App?
- Why can’t I see a current meal plan in between F45 Challenges?
- Am I able to swap meals out on the meal plan?
- Does F45 provide specific Macronutrient splits?
- How are calories/meal sizes determined?
- How often do meal plans/meals repeat?
- Nutrition
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45-day Challenge (Members)
- Member FAQs