Billing Support : F45 Member Knowledge Base

How do I update my billing information - [F45 Member]

To update your billing information or payment method, please contact your local studio. They will provide you with the relevant information and assistance. You may search for your studio on our website https://f45training.com/find-a-studio/. Once you select the studio, you will be taken to their page with contact information.

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Can I get a refund for my unused classes or membership fees if my studio has closed? - [F45 Member]

If your local studio has closed, we would be happy to assist you in finding an alternative F45 studio nearby. We encourage you to check our studio locator tool here. For any billing issues, please contact the respective studio directly as we are unable to process refunds on behalf of franchisees.

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Who do I contact if I have billing questions? - [F45 Member]

Please contact the studio where you signed up for your membership with any billing questions or to change your billing information. You may search for your studio on our website https://f45training.com/find-a-studio/. Once you select the studio, you will be taken to their page with contact information.

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