Billing Support : F45 Member Knowledge Base

How do I update my billing information

To update your billing information, please contact your local studio. They will provide you with the relevant information and assistance.

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Can I get a refund for my unused classes or membership fees if my studio has closed?

If your local studio has closed, we would be happy to assist you in finding an alternative F45 studio nearby. We encourage you to check our studio locator tool here. For any billing issues, please contact the respective studio directly as we are unable to process refunds on behalf of franchisees.

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Who do I contact if I have billing questions?

Please contact the studio where you signed up for your membership with any billing questions or to change your billing information.

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