You may notice a difference in class counts when you compare the F45 Training app to the Mindbody apps (Mindbody x F45 App and Mindbody: Fitness, Salon & Spa).
These Mindbody apps added counts for cases that we don’t consider a legitimate class. We want to ensure the Class count metric accurately represents actual classes our members have attended.
Below is a list of cases that are included in Mindbody-developed apps. Click here to view the list of what our F45 Training app considers a class.
The Mindbody x F45 Training app INCLUDES:
Classes you have been checked-in for
No shows
Scans
Only Mindbody classes
The Mindbody: Fitness, Salon & Spa app INCLUDES:
Classes you have been checked-in for
No shows
Scans
Attendance using the same login details at studios/services that are not F45 but use Mindbody as their billing system
As an example:
Member Bruno has:
5 classes booked in for next week
45 classes he was checked in for at a Mindbody Studio
10 classes he wasn’t checked in for
10 classes that he didn’t attend
10 classes he canceled
10 scans
10 classes at a Glofox studio
The above are the exact same raw numbers as given in the previous example here
The raw total is 100 classes
The class count of eligible classes in the Mindbody x F45 app is 65