You may notice a difference in class counts when you compare the F45 Training app to the Mindbody apps (Mindbody x F45 App and Mindbody: Fitness, Salon & Spa).
These Mindbody apps added counts for cases that we don’t consider a legitimate class. We want to ensure the Class count metric accurately represents actual classes our members have attended.
Below is a list of cases that are included in Mindbody-developed apps. Click here to view the list of what our F45 Training app considers a class.
The Mindbody x F45 Training app INCLUDES:
Classes you have been checked-in for
No shows
Scans
Only Mindbody classes
The Mindbody: Fitness, Salon & Spa app INCLUDES:
Classes you have been checked-in for
No shows
Scans
Attendance using the same login details at studios/services that are not F45 but use Mindbody as their billing system
As an example:
Member Bruno has:
5 classes booked in for next week
45 classes he was checked in for at a Mindbody Studio
10 classes he wasn’t checked in for
10 classes that he didn’t attend
10 classes he canceled
10 scans
10 classes at a Glofox studio
The raw total is 100 classes
The class count of eligible classes in the Mindbody x F45 app is 65