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Connection Failed Error message when adding a Studio

For the LionHeart system to work at your studio, you should add your studio to your Lionheart settings of the F45 Training app. To check your studios follow the steps below.

  1. Open the F45 Training app.
  2. Tap your profile picture.
  3. Tap the settings cog.
  4. Select LionHeart.
  5. Tap the three dots next to your LionHeart band.
  6. Tap Update Sensor ID.
  7. Check that your current studio is listed here and has no error messages or add another studio.


If you notice an error message saying "Connection failed" under your studio nameplease complete the form below, and our team will investigate the issue for you. Please note, if you have already submitted the form, do not submit it again.


LionHeart Member form



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