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FIT Rewards issues and Support - Members

Support and issues with any rewards in the FIT Rewards Store can be resolved via our third-party partner. Provide the partner with all relevant information so they may assist you efficiently. 

  • Studio name
  • F45 App account email
  • The reward you redeemed
  • A description of the issue
  • Any screenshots of error messages or screens that help explain the situation.


Refunds or exchanges are at the sole discretion of the reward partner and are subject to their individual terms and conditions.


Endurance Zone Support email: support@endurancezone.com

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