Lionheart Heart Rate Monitors : F45 Member Knowledge Base

Where can I purchase a LionHeart Heart rate monitor? - [F45 Member]

The easiest way to purchase a LionHeart heart rate monitor is by contacting or visiting your local F45 Training studio. The staff there can provide you with all the necessary information, including availability and pricing. If you're unsure where your nearest studio is, you can easily find one by using the following link: Find a Studio.

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How much do LionHeart Monitors cost? - [F45 Member]

LionHeart Monitors are an integral part of the F45 training experience, providing real-time feedback on your heart rate and intensity during workouts. If you're considering purchasing a LionHeart Monitor, here's what you need to know about pricing.

- Studio-Set Pricing: The cost of LionHeart Monitors is set by each individual F45 studio. This means that prices can vary based on location, current promotions, or package deals available.

How to Get Pricing Details

1. Contact Your Local Studio: The most direct way to find out the price of a LionHeart Monitor is to contact your local F45 studio. The staff will provide you with the current pricing information and any special offers that may apply.

2. Find a Studio Near You: If you're not sure where your nearest F45 studio is or if you'd like to inquire at multiple locations to compare, use the following link to locate studios: Find a Studio. This tool can help you find the studios in your area and their contact details.

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LionHeart Device Care and Maintenance - [F45 Member]

Proper care and maintenance of your LionHeart device are essential for ensuring its longevity and optimal performance during your workouts. Here are some guidelines to help you maintain your device correctly.

1. Unclip After Use: Unclip the device from the strap after each use. This simple step helps to prolong the battery life of the monitor. It prevents unnecessary battery drain and maintains the device's readiness for your next workout.

2. Cleaning Your Strap:
- The chest strap should be cleaned by hand wash only. Prior to washing, detach the Heart Rate Monitor from the strap, as the electronic component is not washable.
- When cleaning the strap, ensure the water temperature does not exceed 30°C. High temperatures can damage the strap's material and affect its elasticity and fit.

Additional Tips

- Drying the Strap: After washing, gently wring out excess water from the strap and lay it flat to dry in a well-ventilated area out of direct sunlight. Do not tumble dry, iron, or dry clean the strap.

- Storage: Store the Heart Rate Monitor and the strap separately in a cool, dry place away from direct sunlight to avoid damage and to maintain the integrity of the components.

- Battery Care for V1 Devices: For devices that use a replaceable battery, ensure that the battery compartment is closed securely after each battery change to avoid moisture ingress that could lead to corrosion or damage.

- Regular Inspections: Regularly inspect your device and strap for signs of wear and tear. If any part of your device or strap seems to be damaged, consider replacing it to ensure your safety and the accuracy of heart rate readings.

Taking proper care of your LionHeart device not only extends its life but also ensures that it provides accurate readings and remains a reliable part of your fitness journey. Follow these care and maintenance guidelines to get the best out of your LionHeart experience. If you have any questions or require further information, please contact your local F45 studio for assistance.

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Understanding LionHeart Audio Notifications and Troubleshooting (V2 only) - [F45 Member]

This article applies to LionHeart V2 only

Your LionHeart Heart Rate Monitor is equipped with audio notifications that serve as indicators for proper connectivity and heart rate detection. Understanding what these beeps mean can help you ensure your device is always tracking accurately during your workouts.

- One Beep: Indicates that the Heart Rate Monitor has been correctly connected to the strap and has detected your heart rate.
- Three Beeps: Signifies that the monitor has stopped detecting heart rate activity, which may occur for a couple of reasons outlined below.

Troubleshooting Audio Notifications
If you hear three beeps during your workout, it typically means one of two things:

1. Monitor Disconnection: The Heart Rate Monitor may have become disconnected from the strap. Check the snaps or clasps to ensure they are securely fastened.

2. Insufficient Contact: The strap may not be making enough contact with your body. A good connection is vital for accurate heart rate detection.

Constant Beeping
If your device is constantly beeping, please review our article here.

How to Fix Connectivity Issues

- Reattach the Monitor: Remove the Heart Rate Monitor from the strap and then reattach it, ensuring it is firmly snapped in place.

- Adjust the Strap: Tighten and reposition the strap on your body to improve contact. The strap should be snug but comfortable, sitting flat against the skin.

Remember, proper maintenance, including post-workout disconnection and regular strap adjustments, will keep your device in top condition. If you continue to experience issues after following these troubleshooting steps, please contact your local F45 studio for further assistance.

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LionHeart HRM Armband User Manual - [F45 Member]

F45 LionHeart HRM Armband User Manual — Model HW852 F45, Version v1.0

Thank you for purchasing an official F45 LionHeart Heart Rate Monitor (HRM). Your LionHeart HRM connects you to our in-studio gamification platform, relaying real-time heart rate information to the in-studio F45 LionHeart TV leaderboards.

Before wearing your device for the first time, you must:

Register it via the F45 Training app from the iOS or Android app store.
Remove the plastic covering on the backside of the device protecting the sensor. This will avoid inaccurate heart rate readings.

Wearing Your Armband

The suggested place to wear the armband is on the upper portion of the forearm. The sensor should be on the inside or top of the forearm. It should be worn snug enough not to move on your arm, but NOT so tight that it restricts arm blood circulation.

Function and Operation

Turning the device on

Press the device button once.
The LED light will pulse blue when the heart rate is detected.

Turning the device off

Hold the device button for a few seconds.
The LED light will flash red, vibrate, and then turn off.

Heart Rate Zones & Alerts

The default Max Heart Rate (MHR) is set to 180. The LED color indicates your current heart rate zone:

Zone	Color	Range (Default)
Zone 1	Pale Blue	Below 65% MHR
Zone 2	Blue	65% ~ 75% MHR
Zone 3	Purple	75% ~ 85% MHR
Zone 4	Pink-Red	85% ~ 95% MHR
Zone 5	Red	Above 95% MHR

Heart rate alert: If the heart rate exceeds the maximum value, the sensor will vibrate three (3) times consecutively.

Power and Charging

Low Power Alert: LED flashes red and green alternately, and vibrates once.
Charging: LED pulses green while charging and will remain green when fully charged.

To charge, connect the charging cable to a USB DC 5V power adapter or computer USB port.

Warning: The product has a built-in battery. Do not throw the product into a fire. Please choose an adapter that meets the rated voltage of the device (DC 5V) to charge the device to avoid damage.

Supported Devices

Apple: iOS 9.0 version and above; iPhone 5S and above
Android: Bluetooth 4.0 enabled; OS 4.3 and above

Basic Parameters

Product size: 50 x 34.50 x 13mm
Host weight: 12g
Power: 90mAh Rechargeable lithium battery
Battery life: 16 hours for continuous heart rate monitoring
Input: DC 5V 100mA
Water resistance: IP67
Working temperature: -10°C ~ 50°C
Transmission: ANT+, BLE

Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, F45 TRAINING HOLDINGS INC., ALONG WITH ITS AFFILIATES, SHALL NOT BE RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM OR IN CONNECTION WITH THIS MANUAL OR THE CONTAINED PRODUCT. SOME STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Lionheart TV battery indicator - [F45 Member]

At various intervals while your Lionheart tile is showing on the Lionheart TVs your battery level indicator will appear.

Battery % Icon
100 - 76
75 - 51
50 - 26
25 - 1

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Device is not charging (V2) - [F45 Member]

This article applies to LionHeart V2 only

If your LionHeart device isn't charging as expected, here's a streamlined approach to help identify and solve the issue efficiently:

1. Check the Power Source: First, ensure your socket is switched on. It's a simple step but often the culprit behind charging issues.

2. Switch to Another Socket: If the first socket isn't the problem, try using a different power outlet to rule out any issues with the initial socket.

3. Try a Different Charger: Sometimes, the problem might be with the charger itself. Use another charger that's compatible with your LionHeart device to see if this resolves the issue.

4. Borrow a Charger: If you're still facing issues, see if your studio has a charger you can borrow. This will help determine whether the problem lies with your charger or the device.

If none of these steps help resolve the charging issue, please report the problem to your studio for further assistance.

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Monitor is Constantly Beeping (V2) - [F45 Member]

This article applies to LionHeart V2 only
If your LionHeart monitor is emitting continuous beeping sounds, it may be signaling an issue that needs your immediate attention. This guide provides step-by-step instructions to troubleshoot and resolve this problem.

Initial Troubleshooting Steps

1. Remove the Monitor from the Strap: The first step is to detach the monitor from its strap. This action alone may sometimes reset the device and stop the beeping.

2. Dry the Metal Contacts: If the monitor continues to beep after being removed from the strap, check the metal contacts on the back of the device. Moisture on these contacts can cause continuous beeping. Gently dry the contacts with a soft, dry cloth and check if the beeping stops.

Further Steps if the Beeping Persists

If the initial steps do not resolve the beeping issue, there's another method you can try to reset the device's condition:

1. Drain the Battery: Allow the LionHeart monitor's battery to fully drain until the device shuts down. This process can reset any lingering issues that may be causing the beeping.

2. Recharge the Device: Once the battery is completely drained, recharge your LionHeart monitor to full capacity. After a full charge, observe if the monitor starts beeping again when turned on.

Reporting Your Issue

Please follow these troubleshooting steps in order. If the problem persists after completing these steps, we encourage you to report this issue to your studio. When reporting, please inform the studio staff of all the steps you have already attempted. This information will help them understand the problem better and provide you with the most effective solution.

Your cooperation and detailed feedback are invaluable to us in ensuring that all members enjoy a seamless experience with their LionHeart monitors. Thank you for taking the time to follow these steps and for your commitment to resolving this issue.

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Replace LionHeart Monitor Battery (V1) - [F45 Member]
This article applies to LionHeart V1 only

What battery does the Heart rate monitor use?
CR2032 Coin battery.

Steps to Replace the Battery
1. Using the opener key, twist the battery door counterclockwise. Continue twisting until the door pops out
2. Remove the old battery from the underside device
3. Check metal battery contact tabs for any damage. If you notice the battery tabs have been bent inwards, use the point of a pen to bend the metal tab outwards to their original position so they will have good contact to the battery.
4. Observe the ‘+’ symbol on the inside of the battery door. Place the new battery inside the battery door with the + side upwards as shown in the photo.
1. Carefully insert the battery door back into the device. Ensure the arrows line up.
1. Twist the battery door clockwise until the arrows line up.
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