Membership Questions : F45 Member Knowledge Base

LionHeart Report Delays

LionHeart reports are currently experiencing processing delays. Recently completed workouts may take longer than usual to appear in the F45 Training app.

Our engineering team is actively working to process all pending reports as quickly as possible.

Thank you for your patience while we work through this.

How do I change my F45 Membership?

If you’re looking to modify your membership—whether it’s upgrading to unlimited sessions, switching plans, or making adjustments—your F45 studio can help!

Here’s how to make changes:
1. Contact Your Studio: Since each F45 studio operates independently, they handle their own memberships, pricing, and policies.
2. Find Your Studio’s Contact Info:
• Search for your studio on our website: Find a Studio
• Click on your studio’s page to access their contact details of view their membership options.
3. Discuss Your Options: Your studio team will guide you through available membership changes.

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How Do I Cancel or Pause My F45 Membership?

If you need to cancel or pause your membership, you’ll need to contact your home studio directly. Cancellation policies, notice periods, and fees may vary depending on the studio’s contract terms.

Steps to cancel or pause your membership:
1. Reach out to your studio to request cancellation or a membership freeze.
2. Review your contract terms—your studio will provide details on any required notice periods or fees.
3. Confirm your request with your studio to ensure it’s processed correctly.

Need help finding your studio? Use our Find a Studio tool to locate contact information.

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What happens to my F45 membership if my studio has closed

In cases of F45 studio closure, your membership should be automatically be cancelled. If you wish to continue your F45 fitness journey, we encourage you to use our studio locator to find a nearby F45 studio -
https://f45training.com/find-a-studio/. If, for any reason, your automatic F45 contract cancellation doesn’t go through, please reach out to your studio team for assistance.

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How much does an F45 membership cost?

As F45 is a franchise with each studio independently owned and operated, membership pricing may differ slightly based on location. It would be best to contact your local studio directly for more information on membership pricing. The staff there will be happy to discuss the various membership options available to you! You can find your nearest location using our studio locator tool, here.

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